Warranty
We want our customers to enjoy our products for years to come. We put a great deal of pride, craftmanship, and inspection time into our products so our customers can enjoy them for years.
All of our rods come with the following warranty:
- Full 1 year warranty against manufacturer defects on the rod blank and components from the date of purchase
- 2 year prorated warranty at 50% of the purchase price
- Lifetime guide and tip top replacement
To file a warranty claim, please use the contact us link and send us the following information:
- Name & Address
- Copy of proof of purchase
- Phone Number
- Purchase Date
- Description of how the rod was broken or damaged
- Clear photographs of the broken area
One of our experts will review your warranty claim within 3 business days and contact you through email with instructions.
For replacements, there will not generally be a need to ship the rod back to our manufacturing facility. For guide replacements, the customer is responsible for shipping the rod to Hook Strong. For tip top replacements, we provide an option to ship a tip top and repair glue directly to you.